Stay on top of every lead with a collaborative inbox your agents love.
LeadFlow unifies WhatsApp conversations, templates, and agent workflows so your team never drops a reply. Launch in minutes, route chats with clarity, and keep every customer on track.
Lead status at a glance
See unread counts, online presence, and the agent owning the conversation without opening a single thread.
- • Read receipts and live updates via WebSockets
- • Quick filters by tag, priority, or business
- • Media-ready: voice notes, documents, and image replies
Everything you need to move conversations forward
From the first WhatsApp ping to a nurtured customer, LeadFlow keeps your team organized without adding busywork. Workflow automation is in the works, so we focus here on what is live today.
Unified WhatsApp inbox
Prioritize leads with presence, unread counts, and smart sorting so the right customer is always answered first.
- • Lead sources clearly labeled
- • Status colors for quick scanning
- • Assign owners without leaving the list
Template library & quick sends
Sync approved WhatsApp templates and send them with a click, keeping messaging compliant and consistent.
- • One-tap sync with Meta
- • Categorize by utility or campaign
- • Works from the composer and the template hub
Agent management
Invite teammates, define roles, and manage permissions so only the right people can send, sync, or edit.
- • Roles, departments, and granular access
- • Performance metrics and handoff history
- • Agent directory with skill tags
Rich replies out of the box
Send voice notes, documents, images, and quick reactions directly from the conversation view.
- • Inline uploads for media and docs
- • Audio recording with playback controls
- • Emoji and reactions for fast acknowledgments
Multi-business onboarding
Manage multiple brands without context switching. Switch businesses from the top bar and keep data separate.
- • Secure onboarding flow with Facebook embedded signup
- • Business picker in the global header
- • Per-business templates and conversations
Real-time delivery
WebSockets keep every message, read receipt, and template sync live so agents never refresh.
- • Low-latency updates for active chats
- • Typing and read indicators
- • Reliable media uploads with caching
Launch in an afternoon
No heavy lift required—connect your WhatsApp Business Account, pull in templates, invite agents, and you are live.
Workflow automation is on deck
We are polishing workflow automation now. It will land in an upcoming build—until then, everything above is available and production-ready.
Ready to see LeadFlow in action?
Book a walkthrough and we will spin up a workspace, connect your WhatsApp number, and share best practices for your team.